UTILITY SERVICES DIVISION/ CUSTOMER SERVICE

Day-to-day operations of the County’s Customer Service, Sewer Maintenance & Water Distribution Divisions, which include:

• Receives, prepares, and processes utility service bills
• The reading, installing, and maintenance of meters
• Customer care (Incoming & ongoing calls & In-person)
• New water application service request
• Daily operations of the water and sanitary sewer repair and maintenance division and the department’s compliance/water distribution sustainability efforts
• Work site assessment and planning for work involving unusual or hazardous job sites
• Consulting with internal and external parties involved in projects
• Working with developers/contractors to bring work into compliance with standards